Frequently asked questions

Most pieces are plain woven cotton or cotton-linen blends, with felt coasters and a few paper and accessory items. Every product page lists the exact material, size and care instructions.

No. The whole range is plain and unbranded — no prints, logos, characters or licensed motifs — so it pairs with any plates and glasses you already own.

Cotton items are machine washable; see each product page for the recommended temperature and ironing guidance. Felt and paper items are spot-clean or single-use.

All prices are shown in USD. The total you see at checkout is the amount you pay, before any local import duties.

Orders are processed in 1–2 business days. Delivery estimates by region are listed on our Shipping & Delivery page.

Yes — orders over $55 qualify for free standard shipping.

You can return most unused items within 14 days of delivery. Food-contact and single-use items are excluded once opened, for hygiene reasons. See our Refund & Return Policy for full details.

Yes. For properties, venues, cafés or events, use our Bulk Orders form for a quote tailored to the quantities you need.

Email support@prcarterph.shop or call +44 7856996695. You can also use our contact form and we will reply by email.